OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

See More About
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! We take great care in making sure that the products you see in the pictures on our site are the same products you will receive. If you have any concerns or questions about a specific product, feel free to reach out to us. We're here to help!

Where can I view my sales receipt?

You can easily view and download your sales receipt by logging into your account on our website. Once logged in, simply navigate to your order history or account settings where you'll find your sales receipts. You will also receive a receipt to your email. If you have any trouble accessing your receipt, don't hesitate to contact our customer support team for assistance.

How can I return an item?
Returning an item is easy! Here are some general steps you can follow:

  1. Check the return policy of the store where you purchased the item. Look for information on the timeframe for returns, condition of the item, and any specific instructions.

  2. Make sure you have proof of purchase, such as a receipt or order confirmation.

  3. Prepare the item for return by packaging it securely and ensuring it is in its original condition.

  4. Follow the store's specific instructions for returning the item. This may include shipping it back to the store or returning it in person.

  5. Once the item is returned, keep track of the return process and any communication from the store regarding your refund or exchange.

 

CONTACT US FOR ANY QUESTIONS